Available Payment Methods
Available payment methods are displayed at checkout and may vary by location, currency and provider.
Cards, wallets, installment services or cash on delivery are available only when expressly offered for your transaction.
Review Your Purchase
Check the selected products, variations, quantities, currency, discounts, shipping charges and taxes before paying. Review any information about import charges payable separately.
Your bank or payment provider may apply its own currency-conversion rate or fees.
Payment Authorization
Authorization and collection are handled through the selected payment service. Your provider may request additional authentication. Pending or unsuccessful transactions may prevent an order from proceeding.
By submitting payment, you confirm that you are authorized to use the selected method.
Protect Your Credentials
Submit payment details through checkout. Do not email full card numbers, security codes, passwords or one-time authentication codes. Customer care will not ask you to email these credentials.
Check unexpected payment requests against your order details. Contact us if a message claiming to represent Orqaveli™ appears suspicious.
No online system guarantees absolute security. Contact your provider promptly if you suspect unauthorized use.
Failed or Duplicate Payments
If payment fails, check billing details and contact the provider if needed. If the outcome is uncertain, check for an order confirmation or contact us before paying again.
Pending authorizations may temporarily appear even when a transaction is incomplete. The provider controls their display and release.
Order Verification
We may contact you to clarify an order or payment discrepancy without requesting sensitive authentication credentials.
Provide your order number and a description of the issue rather than complete financial credentials.
Refunds
Approved refunds are returned to the original payment method where supported, or by an appropriate agreed alternative where necessary.
Applicable legal deadlines apply, and providers may need additional time to display funds. Refer to the Return & Refund Policy for the request process and applicable conditions.